No one will take me seriously as a blogger if I don’t update more often. And since being taken seriously as a blogger is oh so important to me, I’ll try and do that. But there has been a great deal of intervening activity, much of which directly impacts our discussion. This is just a brief post to talk about what’s coming up.
When last we met, I mentioned that we would be discussing ways to support the objectives of the business through the use of technology. Remember that the objective of any business is to make money – what the business DOES with the money is secondary. That doesn’t mean that technology shouldn’t support that too.
So we have two categories of things to talk about in the coming posts – ways technology can grow the business, and ways technology can cost a business less.
Included in the former are things such as social media, Computer-Telephony Integration (CTI), website improvements, and mobile device integration, among others.
Included in the latter we will be discussing Open Source, cloud computing, Software as a Service (SaaS), and automation.
Much of this is very cool stuff, and each topic can take a lot of space. So I’m working on it. Thanks for your patience.
(Thanks also to some people who are much smarter than I am – and much smarter than many people, so I don’t feel so bad – Mike and Dennis from Sooth, Leon from adatosystems.com, and Noah, currently at PNC.)
